Privacy Policy
Kai Ola Hydration (“Kai Ola Hydration,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information collected through our website, mobile communications, scheduling platforms, and services.
Information We Collect
We may collect the following information:
Personal Information
Name
Email address
Telephone number
Mailing address
Date of birth
Emergency contact information
Health Information
To provide wellness services safely, we may collect:
Health history
Current medications
Allergies
Medical conditions
Treatment records
Intake forms
Wellness assessments
Payment Information
Billing information
Payment transaction details
Payment information is processed through secure third-party payment processors.
Website Information
We may automatically collect:
IP address
Browser type
Device information
Website usage data
Cookies and analytics information
How We Use Information
We use collected information to:
Schedule and manage appointments
Provide hydration and wellness services
Communicate regarding appointments and treatment
Process payments
Maintain medical records
Improve our services and website
Comply with legal and regulatory requirements
Send SMS communications when consent has been provided
Third-Party Service Providers
Kai Ola Hydration utilizes third-party vendors to operate our business, including scheduling, payment processing, communications, and website services.
Jane App
Kai Ola Hydration uses Jane App as a patient scheduling, charting, intake, and practice management platform.
Information submitted through Jane App may be stored and processed by Jane on our behalf. Patient records maintained through Jane remain under the control of Kai Ola Hydration.
Questions regarding patient records should be directed to Kai Ola Hydration.
SMS Communications
If you provide consent, Kai Ola Hydration may send:
Appointment confirmations
Appointment reminders
Service-related updates
Customer support communications
Promotional offers and announcements
Consent to receive SMS messages is not a condition of purchasing services.
SMS Privacy Statement
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.
Information Sharing
We do not sell personal information.
We may disclose information:
To service providers performing services on our behalf
To healthcare providers involved in your care when authorized
When required by law
To protect rights, safety, and security
During business transfers permitted by law
Data Security
We implement administrative, technical, and physical safeguards designed to protect personal and health information from unauthorized access, disclosure, alteration, or destruction.
Your Rights
You may request:
Access to your information
Correction of inaccurate information
Information regarding our privacy practices
To make a request, contact us using the information below.
Contact Information
Kai Ola Hydration
Email: kaiolahydration@gmail.com
Phone: 808-481-3744
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.